Accidental Counsellor Training

Accidental Counsellor Training
This training is designed for non-counsellors who find themselves in a “counselling role by accident” and want to understand how to manage tricky conversations.

Thursday, 9th May 2024
9:30 AM - 1:30 PM

As part of LCSA’s ongoing commitment to disaster management and recovery, we are pleased to be able to host an online Accidental Counsellor training session, facilitated by Carolyn Cousins from Tuned In Consulting.

About the Training

Are you the kind of person that others just talk to?

Do you feel like sometimes you could do with a little more understanding of how to manage tricky conversations, both with others and internally?

Have you found yourself in a position with upset clients or visitors and wished you had a few more skills in calming, effective gentle questioning and active listening?

Designed for staff or volunteers who are non-counsellors working in Neighbourhood and Community Centres and community service organisations, this training aims to ensure participants will:

  • have an understanding key elements of listening styles, including reflective and active listening as well as mirroring
  • know how to recognize their limits and put in place good boundaries
  • be able to identify referral options and supports
  • understand their own ‘empathy neuron’ and self-care
  • recognise the signs of trauma (including anger) and some tips to manage out of a conversation

Cost & Registration

A small fee will be associated with this training to cover the costs of the trainer and facilitation:

  • LCSA Members - $80 (+booking fee)
  • Non LCSA Members - $100 (+ booking fee)

Click the button below to visit the Humanitix webpage to register your details and to pay. An email with a zoom link will be sent a few days prior to the training to all those who have registered in order to join the session at the scheduled date and time.

Please Note: This session will not be recorded, so only register if you are able to participate on the day.

REGISTER NOW

About the Facilitator

The Accidental Counsellor training is being delivered by Carolyn Cousins from Tuned In Consulting.

Carolyn Cousins is a social worker and adult educator who has worked in the trauma (child protection / domestic violence) and mental health sectors in Australia and the UK. She has Bachelor and Master’s degrees in Social Work, a Masters of Education (Adult) and a Masters in Applied Neuroscience. She has published more than 20 peer reviewed articles in the areas of supervision, clinical practice and management.

Carolyn currently provides individual and group supervision to professionals in a range of fields and was, until recently, the Convener of the Clinical Division of the Australian College of Social Work.

More Information

If you have any questions about this training session, please contact Bronwyn Hutchings (LCSA's Capability Building Manager) by email [email protected] or phone LCSA on (02) 9660 2044.

When
9/05/2024 9:30 AM - 1:30 PM
AUS Eastern Standard Time
Where
Zoom Video Meeting (Online) AUSTRALIA